Webinar

How to Use Agentic AI to Protect and Grow Your NRR (EMEA)

A man in a suit and tie smiles at the camera. The image has a “WEBINAR” label and text: “Liam Gilleran, RVP, Solutions Consulting & CS, Gainsight” on a purple background, highlighting his insights into driving NRR growth across the EMEA region.

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Date
September 22, 2026
Time
2:00 pm BST

Customer teams have access to more signals than ever before. Usage trends, conversations, relationship changes, sentiment, product activity, and account data can all tell you something about the health of a customer. The harder part is knowing which signals matter, what they mean, and when your team needs to act.

In this webinar, we’ll explore how agentic AI can help Customer Success and Revenue teams identify risk and growth opportunities earlier, prioritize the signals that deserve attention, and coordinate the right actions across the customer lifecycle.

You’ll learn how:

  • Agentic AI enables smooth handoffs and detects churn risk and expansion signals earlier across customer data, conversations, usage, and relationships.
  • The industry is thinking about where AI agents can support your team and where human judgment drives the outcome.
  • Building a more proactive NRR operating model connects customer signals to consistent action across the lifecycle.