This webinar will explore how to adapt your CS strategy, so that it continues to deliver on its promise to maximise customer value.

As your business grows, your CS strategy must evolve to meet the needs of both your organisation and most importantly, your customers. What was fit for purpose as a start/scale up will no longer be as effective, especially as it moves into an enterprise.

Interested in learning how to stay ahead of the curve? Join Adam Joseph, RVP of CS, EMEA at Gainsight as he talks to Bob Burke, Regional Vice President, Customer First, EMEA at Okta to discuss the following:

  • The evolution of Customer Success at Okta, one of the fastest growing SaaS enterprise businesses
  • Pin-point when your current CS strategy needs to adapt to meet the growing demands of your business and stay ahead.

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