You may have a solid strategic plan for your customer-facing engagement model, but are you giving your customers what they need at scale?

Watch this webinar with Giorgia Pedenzini, Customer Success Manager, Gainsight and guest host Etienne Buessler, Senior Manager, Customer Success Strategic Initiatives, Powerfactors. Giorgia and Etienne will be discussing how you can scale value-driving engagement with your customers without breaking the backs of your CSMs.

What will you learn?

  • How to build a template for scalable communications
  • How to turn scale into a growth engine and early-warning system
  • Opportunities to optimise existing automated communications

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