The Nordic region is home to some of the most innovative and fastest growing SaaS businesses in the world. In recent times, companies throughout Europe and beyond have taken a great interest into what the growth of SaaS and Customer Success looks like within this region now, as well as trends for the future.

Watch the webinar by Adam Joseph, RVP of Customer Success, Gainsight, and guest hosts Thomas Sjöberg and Daniel Nackovski, Co-Founders of SaaS Nordic, and Jillian Falconi, SVP of Customer Experience, Brandwatch, as they take a deep-dive into:

  • The evolution of customer success in the region, in comparison to the rest of Europe
  • Different approaches for growing, and structuring a CS team
  • Why, and how to manage segmentation and health scores

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