On-Demand
Why Human Heroics Won’t Scale
Customer Success organizations are looking to optimize and scale their existing CS strategy by evolving to a digital-touch approach.
Join Gainsight’s Sr. Director of Customer Success, Mike Maday, along with Melissa Allen, Sr. Manager, Customer Success Operations, Okta, and Jeff Beaumont, Director, Customer Success Operations, GitLab.
Watch now to learn how to:
- Achieve efficiency gains along with a competitive advantage
- Increase your team’s impact on critical metrics for revenue
- Optimize your existing CS organization’s headcount
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