June 27, 2024
3:00 pm

Are you hiring your first CSMs, or in the middle of a re-org to formalise your CS program and don’t know where to start?

Watch this webinar hosted by Remco De Vries, VP, Gainsight and guest host, Sarah Hall, VP Customer Success, Autorek as they help guide you through your Day One CS Playbook.

Remco spoke to Sarah about how she built her CS Team along with the help of Gainsight Essentials, covering the follow topics:

  • Structuring your CS teams for Success
  • Rallying your company around a CS-focused model
  • Measurements and metrics to ensure you are providing value to your customers

We hope to see you there!

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