Gainsight Launches Pulse Conference 2015 with Stellar Speaker Lineup Image

Gainsight Launches Pulse Conference 2015 with Stellar Speaker Lineup

Moneyball Author Michael Lewis to Keynote the Customer Success Industry’s Largest Event

Redwood City, CA – Jan. 20, 2015 –

Gainsight, the Customer Success company, today announced the speaker lineup for the upcoming Pulse Conference 2015, the largest and best-attended event for the Customer Success industry. Announced last fall, Gainsight’s third annual Pulse conference is slated to attract over 2000 attendees from leading subscription businesses to share best practices for growing recurring revenue through Customer Success. Leading the speaker lineup is Michael Lewis, best-selling author of Moneyball, The Big Short, and Liar’s Poker. Lewis brings a historical perspective on how companies can leverage data and analytics to create a winning advantage in driving business outcomes. Within the Moneyball narrative, the outcomes translate into hits and wins. For subscription businesses, the outcomes represent increased renewals, better customer advocacy, and exponential growth in recurring revenue. Past keynotes have included authors Geoffrey Moore and Malcolm Gladwell.

Lewis will be joined at Pulse by over 100 speakers from leading recurring revenue businesses. Today, Gainsight announces more than twenty speakers, including:

  • Dan Levin, Chief Operating Officer at Box
  • Keith Krach, Chief Executive Officer at DocuSign
  • Tien Tzuo, Chief Executive Officer at Zuora
  • Parker Conrad, Chief Executive Officer at Zenefits
  • Eric Kelleher, Head of Global Customer Success at LinkedIn
  • Complete list on the Pulse 2015 microsite

“Pulse is not a company event, but an industry event, bringing the community together to work through some of the difficult questions facing Customer Success leaders today,” said Nick Mehta, CEO at Gainsight. “With the scale of this year’s event looking to more than double our attendance in 2014, we are thrilled at the momentum behind the Customer Success movement and are honored that Pulse is where that momentum takes shape every year.”

About Pulse Conference 2015

Pulse Conference 2015 will be held May 12-13, 2015 at San Francisco’s historic Pier 48, with over 120,000 square footage of waterfront space overlooking the Bay Bridge and AT&T Park. The massive construction will be converted into a global Pulse Village, and for that week, become the epicenter of the Customer Success world.

Registration is now open at the Early Bird rate of $795 through the end of February. On March 1st, tickets will be available for the regular registration price of $995. Companies interested in sponsorship opportunities at Pulse 2015 can download the prospectus to learn more.

Last year’s event, Pulse 2014, remains the largest gathering of Customer Success professionals to date with over 900 attendees. The discussion at the conference produced more than 12M tweets and contributed to Pulse becoming a trending topic on Twitter.

Kudos from Previous Pulse Attendees

“One of the best conferences I have ever attended. Great, relevant content with high energy presenters.” Kristen Faris, VP Retention at First Advantage Corporation

“By far the best conference related to the field of Customer Success.” David Mitzenmacher, VP Customer Success at Kareo

“Pulse is the only place to get that breadth of knowledge. The networking can’t be beat and the caliber of attendees is awesome.” Stephanie Stapleton, Director of Customer Success at Gild

“The conference was hands down the most valuable and relevant conference in the Customer Success space.” Rachel Shields, Senior Client Success Manager at Blackbaud

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About Gainsight

Gainsight, the first and only complete Customer Success solution, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The company’s SaaS solution is 100% Salesforce native and uses predictive analytics to drive revenue from sales, usage, support, survey and other sources of external customer data. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management. Learn how leading companies like Angie’s List, Castlight Health, Marketo and Informatica use Gainsight to help their customers succeed at

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Media Contact

Mary Ellen Ynes

GMK Communications