The Customer Success Leader Will Appear in the September issue of Forbes Magazine
SAN FRANCISCO (September 13, 2018) – Gainsight™, the Customer Success company, has been named to the Forbes 2018 Cloud 100, the definitive list of the top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners and Salesforce Ventures.
“On behalf of my team, we’re so proud to be recognized by the Forbes team among these incredibly innovative cloud companies,” said Nick Mehta, CEO of Gainsight. “It’s even more humbling to be honored by Bessemer Venture Partners and Salesforce Ventures because they believed in the Customer Success movement since the beginning and continue to recognize its impact on business growth.”
As part of the rigorous selection process for the Forbes 2018 Cloud 100, Bessemer Venture Partners received submissions from the top cloud startups. The Forbes Cloud 100 judging panel, including top public cloud company CEOs, reviewed the data to select, score and rank the top 100 cloud companies from all over the world. The evaluation process involved four factors: market leadership (35%), estimated valuation (30%), operating metrics (20%), and people & culture (15%).
“For the past three years, The Cloud 100 list has identified the top cloud companies that are reshaping their respective industries,” said Alex Konrad, Forbes editor of The Cloud 100. “I am consistently impressed by the caliber of companies honored on The Cloud 100 list. It is an exciting time to a be a cloud company and founder.”
“All of the twenty-five cloud IPOs and major cloud acquisitions over the past three years have been prior members of The Cloud 100, and we absolutely expect that the dominant public cloud companies of the future will also come from this list,” said Byron Deeter, a top cloud investor and partner at Bessemer Venture Partners. “The 2018 Cloud 100 represents well over $135B in private shareholder value–an astonishing figure that reminds us yet again of the power of the cloud. The way we do business will be dramatically different as a result of these companies and I am honored to celebrate the remarkable accomplishments of the founders and teams behind each company on the 2018 Cloud 100.”
“The business opportunity for cloud companies is tremendous today as capital investment, customer demand and rate of adoption continues to grow,” said Matt Garratt, Managing Partner, Salesforce Ventures. “We’re excited to see the potential of these companies and look forward to seeing what innovative technology they deliver around the world.”
The Forbes 2018 Cloud 100 and 20 Rising Stars lists are published online at www.forbes.com/cloud100 and will appear in the September 2018 issue of Forbes magazine.
About Gainsight: Gainsight™ is the Customer Success platform helping businesses retain and grow customers. The industry-leading solution provides valuable customer insights and analytics through a centralized view of customer health, builds outcomes-driven customer journeys, and helps prove the impact of Customer Success organizations in business. Companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Adobe, Box, GE Digital and Workday use Gainsight to increase retention, expansion, and advocacy at www.gainsight.com.