The State of Education In The Customer Journey Benchmark Survey

Customer education is evolving into a critical piece of the customer success puzzle. Whether it’s onboarding, adoption, or retention, how and when you educate your customers impacts their success—and yours.

Please take 5 minutes to help us shape the future of customer education by sharing insights into how organizations like yours deliver, measure, and scale education programs to empower your customers.

Why Participate?

  • Get insights into how peers structure and deliver education programs.
  • Understand where your organization stands on the education maturity curve.
  • Receive a comprehensive report with actionable insights to guide your strategy.

We can’t wait to share the results with you!

A smiling woman with a tablet is immersed in customer education, surrounded by a flowchart illustrating a new learner path. The chart displays steps: "Course 01 Complete," "Post to Custom Object," and "Store in Custom Record," all set against a green and white color scheme.