Gainsight Glossary

In App Messaging

What is In-app Messaging?

In-app messages are communications your users receive while they are interacting with your product. Because in-app messaging is targeted to users while they are active, you can deliver intuitive, relevant information to the right user at the right time, which boosts engagement. Common use cases for in-app messaging include onboarding and tutorials, updates and new features, promotional content, and customer service.

See Gainsight in Action!