Gainsight vs. Catalyst
Gainsight does what Catalyst can't. Your team needs something more powerful, functional and usable than the basic workflows of Catalyst.
Customers Can’t Stop Raving About The Advantages of Gainsight
Start Fast and Scale
More Productivity, Less Burnout
Quantify Impact of CS Programs
Avoid Surprise Churn
You're Just Weeks From Going Live
A Clear Winner? We Think So!
Customers can start simple and see value in as little as four weeks, and scale to complex use cases as their needs grow.
Lack of expert support, no marketplace of pre-built best practices, and limited integrations means roll-outs will stall, adoption hits the wall.
Learn How Gainsight Helps to Start Fast
7 Hours More In Productivity With Less Burnout
A Clear Winner? We Think So!
CSMs save 7 hours a week with self-service reporting, configurable UIs, auto-logged calls, auto-generated snapshots, and more.
Catalyst lacks self-service reporting. CSMs must manually log meetings, leading to less productivity.
See How Gainsight’s New UI Saves Time
Quantify the Impact of Customer Success Programs
A Clear Winner? We Think So!
Use pre-built dashboards and reports to correlate adoption to GRR, link Customer Success Qualified Leads (CSQLs) to expansion revenue.
With Catalyst’s weak reporting, you’ll risk being seen as cost center that can’t link to real business outcomes.
Don't Be Blindsided By Churn
A Clear Winner? We Think So!
Minimize churn blind spots with multiple health scores at account and relationship levels and unlimited measure groups.
Catalyst offers basic account level health scores and only five measure groups, which can lead to a churn sneak attack.
See Health Scores In Action
