Net Promoter Score (NPS®) is an industry standard for measuring customer loyalty. Use this dashboard to gain a deep understanding of both your NPS® trends and individual responses, and share these insights across your organization.
See True NPS®, which is a number between -100 and +100, and compare it to the number of survey respondents Visualize NPS® trends over time.
Visualize NPS® trends over time.
Take a close look at your NPS® survey respondents — Promoters, Passives, and Detractors — and and view their comments to understand the “why” behind their responses.
Text Analytics: Identify trends across Promoter and Detractor responses to quickly surface areas of strengths and weakness.