Customer Story
How Handshake Scales Customer Education and Digital Success
Using Gainsight CS and Skilljar, Handshake delivers faster onboarding, smarter segmentation, and stronger customer outcomes.
| Industry: | Technology |
| Size: | Mid-Market |
| Region: | EMEA, North America |
| Products: | Customer Success, Skilljar, |
Our digital programs are really maturing into a larger framework of the customer journey with different elements—whether that’s in-app, email, or human outreach—or delivering Skilljar content and courses where customer education can really help.
Staircase AI
Real-time, Al-powered customer engagement insights across all conversations.
Customer Success
Drive retention and expansion with the industry’s leading Customer Success platform.
Product Experience
Improve user adoption with in-app engagements and meaningful product analytics.
Customer Communities
Give your customers a single hub for anytime, anywhere self-service.
Skilljar
Scale onboarding, boost adoption, and monetize customer education.