Customer Story

SAP LeanIX Scales Expansion and Customer Insights with Gainsight CS

Gainsight AI helps drive expansion, automate upsell processes, and replaces static account plans for SAP LeanIX.


Industry: Technology
Size: Mid-Market
Region: Asia-Pacific, EMEA, Latin America, North America, Oceania
Products: Customer Communities, Customer Success,

Gainsight is of so much value for me because I use it to better understand our accounts, how healthy they are, and to prepare for customer meetings.

Carsten Schütz
Vice President of Customer Success, SAP LeanIX