Listen as Erica Kuhl, Gainsight’s EVP and GM of Community, Education, and Product Experience, shares her vision for the evolving role of Digital Customer Success. She’ll highlight where Gainsight is placing its biggest bets and investments across Community, Education, and Product Experience—and unveil the product vision shaping the future. Gain an inside look at where the industry, and Gainsight, is headed, and how you can prepare your own strategy.
Keynote: The Future of Digital Customer Success
Whether you call it customer experience, enablement, education, or success—one thing’s clear: silos are out, and unified ecosystems are in. Hear top experts discuss how they cut through the theory and dig into what actually works. Real talk from the folks building and executing day…
