Your customers expect more.
Now you can deliver more.
Learn more about what’s possible with Gainsight.
Treat every customer like your best customer.
Gainsight’s Customer Platform reaches every customer, delivering Retention-as-a-Service. It unifies every post-sale signal and deploys autonomous agents to act instantly—turning risk into action, and action into growth. No more fire drills. Just durable, scalable retention.
Spot at-risk customers early.
-
Understand customer sentiment before it turns into churn
-
Prioritize which accounts need immediate attention
-
Stay connected with the right stakeholders
Shift from static courses to in-the-moment learning that sticks
-
Give customers the training they need, when they need it
-
Syndicate content into the LMS your customers already use
-
Connect training data to retention, product usage, and engagement
Operationalize customer success. Maximize retention.
-
Leverage health scores, alerts, and playbooks to act on risk fast
-
Automate workflows to standardize and scale CS
-
Prove your impact with reporting on the metrics that matter
Build community. Spark advocacy.
-
Help customers help themselves—and each other
-
Build loyalty with relevant content that keeps customers invested
-
Create raving fans and brand champions
Drive outcomes, not just logins.
-
Proactively guide users at scale in-app
-
Trigger personalized nudges that accelerate time‑to‑value
-
Track true adoption beyond consumption
Continue the Conversation
Book time with our team to continue the Pulse dialog.