Gainsight™ Ranks No. 48 on the 2015 Inc. 500 with Three-Year Sales Growth of 5314% Image

Gainsight™ Ranks No. 48 on the 2015 Inc. 500 with Three-Year Sales Growth of 5314%

Leading Customer Success Company Announces 200 Customers, 200 Employees and 220% Q2 Net Renewal Rate

REDWOOD CITY, CA – August 12, 2015 –

Inc. magazine today ranked Gainsight™, the leading Customer Success Company, NO. 48 on its 34th annual Inc. 500, an exclusive ranking of the nation’s fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. Companies such as Yelp, Pandora, Timberland, Dell, Domino’s Pizza, LinkedIn, Zillow, and many other well-known names gained early exposure as members of the Inc. 500.

The recognition comes on the heels of a record Q2 FY2016 for Gainsight, having crossed the 200 customer milestone. The sales momentum is validation that the largest and most recognizable companies in the world are building a dedicated Customer Success function and have invested in Gainsight as the partner-of-choice for delivering that success to their customers. Some of Gainsight’s newest customers announced today include EasyTaxi, Guidespark, HP, MongoDB, Nutanix, RingCentral, Rocket Fuel, Satmetrix, and TigerText.

“We are blown away by this recognition from our friends at Inc. magazine, in big part as validation of our team’s hard work, but more than that, as a clear indication of what this affirmation means for the broader Customer Success community,” said Nick Mehta, CEO at Gainsight. “Customer Success is (now officially) one of the fastest growing industries in America — we’re delighted to be on this journey together with some of the most recognizable brands in the world.”

Gainsight also announced today an all-time record 220% net renewal rate, an indicator that companies who are building Gainsight into the fabric of their organizations are realizing value in the partnership by reducing churn, driving upsell and cross-sell revenue, and increasing advocacy across their customers.

About the Inc. 500/5000

The 2015 Inc. 5000, unveiled online at and with the top 500 companies featured in the September issue of Inc. (available on newsstands August 18 to September 22) is the most competitive crop in the list’s history. The average company on the list achieved a mind-boggling three-year growth of 490%. The Inc. 5000’s aggregate revenue is $205 billion, generating 647,000 jobs over the past three years. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at

“The story of this year’s Inc. 5000 is the story of great leadership. In an incredibly competitive business landscape, it takes something extraordinary to take your company to the top,” says Inc. President and Editor-In-Chief Eric Schurenberg. “You have to remember that the average company on the Inc. 5000 grew nearly six-fold since 2012. Business owners don’t achieve that kind of success by accident.”

The annual Inc. 5000 event honoring all the companies on the list will be held from October 21 through 23, 2015 in Orlando. Speakers include some of the greatest entrepreneurs of this and past generations, such as Marcus Lemonis, host of the CNBC show “The Profit,” Robert Herjavec, one of the main “sharks” on ABC-TV’s “Shark Tank,” KIND Founder and CEO Daniel Lubetzky, and Co-Founder of JJ Ramberg.


The 2015 Inc. 5000 is ranked according to percentage revenue growth when comparing 2011 to 2014. To qualify, companies must have been founded and generating revenue by March 31, 2011. They had to be U.S.-based, privately held, for profit, and independent–not subsidiaries or divisions of other companies–as of December 31, 2014. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2011 is $100,000; the minimum for 2014 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Companies on the Inc. 500 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at

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About Gainsight

Gainsight™, the Customer Success Company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight’s product helps you touch customers effectively, track customer health consistently and transform the way your company orients around the customer. Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management. Learn how leading companies like Adobe, Box, DocuSign, HP, Marketo, Nutanix and Workday use Gainsight to help their customers succeed at

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About Inc. Media

Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today’s innovative company builders.  Winner of the National Magazine Award for General Excellence in both 2014 and 2012. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 13,000,000 today.  For more information, visit

The Inc. 500|5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list of the nation’s most successful private companies has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates their remarkable achievements. The event also offers informative workshops, celebrated keynote speakers, and evening functions.


For more information on Inc. and the Inc. 5000 Conference, visit


Media Contact for Gainsight

Samantha Wheatley

Media Contact for Inc. Media

Inc. Media
Drew Kerr