Transform how your product drives your business with Gainsight PX.

Make data-driven product decisions, deliver personalized engagements based on user behavior, and present in-app surveys at the right time.

  • WeWork
  • Blackbaud
  • Bizzabo
  • Madison Logic
  • Trimble
  • Anaplan

Product Analytics

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Product analytics to turn your product into a growth engine

Translate product data into meaningful insights

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Cohort Retention Analysis

Knowing how well your product retains its users is key to long term growth.

Discover which features drive retention and growth along with the window of time you have to guide users to realize value of your product.

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Journey Analysis

Every user is on their own path to learning and adopting your product.

Journey analysis helps you visualize user activity and surface unexpected behaviors. Answering questions like "How did they get to a given feature?" or "Where do they go next?"

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Funnels Analysis

You've got goals, we’ll help you track them.

Track each step and identify where users fall off from completing critical tasks within your product. Whether it's completing an order, building a report, or any other common activity in your product.

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Feature Performance

You built it. Did they come? More importantly, did it influence revenue?

With Feature Performance, you can discover the features that impact revenue and customer lifetime value. Spot adoption trends across customer segments with ability to slice and dice by user and account level attributes.

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Query Builder

Answer the tough product questions.

Get the flexibility you need to create custom analytics without having to learn another query language. Compare usage across audiences and group results to gain unprecedented insights.

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Product Mapper

Codeless product instrumentation

Using Product Mapper™, you can save time and operational overhead by automatically instrumenting your product in one click. Your data organizes into in a clear and easy to understand manner that maps to your product hierarchy. You'll also never have to worry about data gaps. If anything slips through the cracks after initial setup or significant product updates, Product Mapper™ will surface all unmapped features.

Leverage the power of data to ensure positive outcomes for every customer.

  • We’ve partnered with Gainsight as they’ve built their product experience platform knowing that an effective product growth strategy may start with product, but must ultimately support all customer-facing teams.

    Adrian Benić VP Product