Build products your customers love.
Deliver an exceptional product experience by deeply understanding how your users are interacting with your product and proactively guiding them to value.
Discover which features drive retention and growth along with the window of time you have to guide users to realize value of your product.
Journey analysis helps you visualize user activity and surface unexpected behaviors. Answering questions like "How did they get to a given feature?" or "Where do they go next?"
Track each step and identify where users fall off from completing critical tasks within your product. Whether it's completing an order, building a report, or any other common activity in your product.
With Feature Performance, you can discover the features that impact revenue and customer lifetime value. Spot adoption trends across customer segments with ability to slice and dice by user and account level attributes.
Get the flexibility you need to create custom analytics without having to learn another query language. Compare usage across audiences and group results to gain unprecedented insights.
All product usage events are captured in real-time and using Product Mapper™, you can instrument any user behavior in your product without coding. For offline, or more nuanced user behaviors, you can track using custom events and analyze across custom dimensions using global context.