Collect and Act on Meaningful Feedback
Understand the ‘why’ behind user actions to improve adoption, eliminate friction, and make more impactful product decisions.
Loved By Product Teams Worldwide
Reach More Users In-App
Dramatically increase survey response rates by engaging users instantly
- Get better signal on important metrics like NPS by increased survey response rates
- Use a variety of survey types, including ratings, multi-question, CES, CSAT and more, to capture different data points that inform product and customer success initiatives
- Brand and customize pre-built templates to create native-feeling survey experiences
Layer Sentiment and Behavioral Data
Effectively prioritize roadmap and product needs with a more holistic view of your users
- Discover friction points, then use surveys to understand why users are encountering challenges
- Assess customer effort on specific or new features to collect critical insights into feature success that supplement usage data
- Combine conditional survey branching with enhanced targeting data to create specific, compelling questions asked to just the right users
Close The Loop With Users
Get continuous feedback to make more effective business decisions around product experience
- Collect, analyze and take action on user feedback to make smarter product investments
- Get real-time feedback as you make product changes to quickly assess impact on user experiences
- Surface which customers are promoters and engage them in betas, product roundtables, or advocacy efforts
