Taking on CS as a Revenue Leader: Retention, Expansion, and the Playbook You Never Got

46 min. Revenue Unplugged

Been handed the CS reins but not the instruction manual? This no-fluff panel dives deep into the strategies, challenges, and lessons top leaders have used to turn CS into a revenue engine.

Stop seeing your customer-facing teams as a “cost center” and start unlocking the goldmine sitting in plain sight. Expansion? Retention? Upsells? They’re the hidden gems waiting in your CS engine—and leading CROs and revenue leaders are already rewriting their playbooks to make the most of…

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