Ask Brent Anything

41 min. Revenue Unplugged

Have burning questions about goal-setting, team structuring, or integrating CS into your revenue strategy? Join us for a candid discussion with Gainsight's CCO, Brent Krempges—a sales expert turned CS leader—to turn insights into action.

Stop seeing your customer-facing teams as a “cost center” and start unlocking the goldmine sitting in plain sight. Expansion? Retention? Upsells? They’re the hidden gems waiting in your CS engine—and leading CROs and revenue leaders are already rewriting their playbooks to make the most of…

Up next in this series

Webinar slide with the title "From Strategy to Execution: How to Operationalize Customer Success for Revenue Growth at Your Company" and photos of three speakers: Pascal Debets, Sarah Jennings, and Victoria Griffin.

Watch • 41 min.

From Strategy to Execution: How to Operationalize CS for Revenue Growth at Your Company

Webinar slide titled "Taking on CS as a Revenue Leader: Retention, Expansion, and the Playbook You Never Got," featuring Customer Success insights from speakers Marilee Bear, Cuyler Owens, and Amanda Georgoff.

Watch • 46 min.

Taking on CS as a Revenue Leader: Retention, Expansion, and the Playbook You Never Got

Two people holding phones face each other on a blue background with chat icons above them. Text on the left reads "WELCOME! REVENUE UNPLUGGED." Gainsight and Unplugged logos are in the lower left corner, highlighting Customer Success insights.

Watch • 25 min.

Keynote: How CROs Tackle Customer Success