Your customers expect more.
Now you can deliver more.
Learn more about what’s possible with Gainsight.
Keep customers for life—with AI that never sleeps.
Gainsight’s Customer OS is the AI-powered operating system purpose-built for customer retention. It unifies every post-sale signal and deploys autonomous agents to act instantly—turning risk into action, and action into growth. No more fire drills. Just durable, scalable retention.
Spot at-risk customers early.
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Understand customer sentiment before it turns into churn
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Prioritize which accounts need immediate attention
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Stay connected with the right stakeholders
Shift from static courses to in-the-moment learning that sticks
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Give customers the training they need, when they need it
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Syndicate content into the LMS your customers already use
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Connect training data to retention, product usage, and engagement
Operationalize customer success. Maximize retention.
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Leverage health scores, alerts, and playbooks to act on risk fast
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Automate workflows to standardize and scale CS
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Prove your impact with reporting on the metrics that matter
Build community. Spark advocacy.
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Help customers help themselves—and each other
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Build loyalty with relevant content that keeps customers invested
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Create raving fans and brand champions
Drive outcomes, not just logins.
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Proactively guide users at scale in-app
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Trigger personalized nudges that accelerate time‑to‑value
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Track true adoption beyond consumption
Continue the Conversation
Book time with our team to continue the Pulse dialog.