The leading alternative to Discourse

Looking for the best substitute for Discourse? Increase customer engagement, retention and accelerate support with Gainsight Customer Communities’ Online Community Platform.

Here’s why companies choose Gainsight over Discourse

Discover how Gainsight Customer Communities can:

  • Build engagement and advocacy
  • Get product ideas and feedback
  • Scale growth through self-service
Powerful features

Way beyond being an open-source tool, Gainsight Customer Communities stands head and shoulders above basic platforms.

Easily configurable

Easily configurable SaaS solution offers a lower TCO and much faster implementation.

All in one place

Set up your platform without having the need of extra resources, while with Discourse these extra resources are required.

Simple customization

Create the perfect look and feel for your community with easily customizable themes.

Leading brands are already using Gainsight Customer Communities

Take a look at any community built on Gainsight Customer Communities, and you’ll immediately recognize that the platform is built with the end-user in mind. The layout is clean and intuitive, and we hear from members all the time that our community is simply a joy to use.”

Adam Ballhaussen
Director of Customer Education at Docebo

Join leading software companies using Gainsight’s customer success community platform

With Gainsight Customer Communities, we’re able to run more efficiently while being less reliant on other teams. This is a huge win for us. It’s important to be able to react and make changes as fast as possible in our industry. Everyone at Gainsight has been great to work with up to this point. We wanted to work with a company that values their customers and view them as true partners—we feel that with Gainsight Customer Communities.”

Drew Frey

Senior Communications Manager at Webroot

Discover the community platform that keeps your customers coming back for more.