Session 3: Self-Service Solutions: Nice to Have or Need to Have?

45 min. Digital Success Unplugged

Explore key factors from understanding customer needs to evaluating your support setup. Get insights to help you make an informed decision about implementing effective self-service strategies for your business.

Today’s customers are 24x7. But being 24/7 isn't feasible for your teams. The good news is that they don't have to be. With the help of digital, self-service solutions, you can drive a more efficient and effective customer journey without more overhead cost.

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