Press Releases

Here at Gainsight, we’re all about delivering Success for All. Check out all the newsworthy ways we’re doing that for our company and our customers below.

November 4, 2019

Gainsight Welcomes New CMO, Stephanie Robotham

Seasoned Marketing Leader to Help Lead Gainsight’s Next Phase of Growth [San Francisco, CA – November 4, 2019] – Gainsight®, the Customer Success company, today announced the appointment of Stephanie Robotham as Gainsight’s new Chief Marketing Officer. Robotham is a seasoned go-to-market leader with experience driving success for high-growth SaaS companies, such as Cordial, Optimizely, and Salesforce. Robotham will lead Gainsight’s Demand Generation, Corporate Marketing, and Business Development teams.  “I’m thrilled to welcome Stephanie as Gainsight’s new CMO. Her experience leading marketing organizations at top SaaS companies will be invaluable to the success of the company,” said Nick Mehta, CEO of Gainsight. “Gainsight has grown exponentially in the past couple of years, and under Stephanie’s leadership, we will be able to accelerate our growth. We have an incredible leadership team that is paving the way for an exciting future for Gainsight, our customers, and the broader customer success market.” Stephanie Robotham has more than 25 years of experience building impactful, customer-centric teams at high-growth, entrepreneurial SaaS companies. She has led marketing teams as the CMO at Cordial Inc. and Iterable, and as the VP of Corporate Marketing at Optimizely. Before that, Robotham spent nearly 11 years at Salesforce.  I’m thrilled […]

September 11, 2019

Gainsight Recognized in The 2019 Forbes Cloud 100 List for Fourth Consecutive Year

The Customer Cloud Provider Will Appear in the September Issue of Forbes Magazine [San Francisco, CA – September 11, 2019] –  Gainsight™, the Customer Success company, has been named to the Forbes 2019 Cloud 100, the definitive list of the top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners and Salesforce Ventures. This is the fourth consecutive year Gainsight has been named on a Forbes Cloud 100 list.  “Bessemer Venture Partners and Salesforce Ventures have kept their eye on the cloud market for years; they’re the preeminent experts. That’s why it’s especially affirming for them to recognize Gainsight,” said Nick Mehta, CEO of Gainsight. “The fact that Gainsight has been on the Cloud 100 list for four consecutive years proves customer success isn’t just another fad—it’s here to stay. I’m so proud of the Gainsight team for constantly innovating within our Customer Cloud to make customer-centricity the best path toward driving sustainable business growth.” As part of the rigorous selection process for the Forbes 2019 Cloud 100, Bessemer Venture Partners received submissions from hundreds of cloud startups. The Cloud 100 Judging Panel, made up of public cloud company CEOs, reviewed the data […]

August 6, 2019

Gainsight™ CEO Nick Mehta Ranks 2nd on Top 50 SaaS CEOs of 2019 List

Mehta Recognized for SaaS Leadership for the Third Consecutive Year [San Francisco, CA – August 6, 2019] –  Gainsight™, the Customer Success company, announced today that its Chief Executive Officer, Nick Mehta, was recognized as one of the Top 50 SaaS CEOs of 2019 by The Software Report. Mehta ranked second on the list, jumping up from the third spot in the 2018 list. The Top 50 SaaS CEOs were reviewed across a number of key attributes including integrity, intellect, drive, emotional intelligence, organizational culture, and operational skill.  “There are so many distinguished CEOs on this list and I’m incredibly honored to be recognized among the likes of Eric Yuan, Linda Crawford, Corey Thomas, Reggie Aggarwal, and Jeff Lawson,” said Nick Mehta, Chief Executive Officer at Gainsight. “If CEOs operate with a customer-centric mindset, it benefits more than just the customers and the bottom line. When a business and its customers are succeeding, it’s validation and a celebration for employees. I believe this list reflects leaders who understand the ripple effect of putting customers at the center of their business models, and I’m excited to be a part of it.”  The Software Report (formerly known as “The SaaS Report”) is […]

June 27, 2019

Gainsight® Takes the Customer Success Movement on the Road by Announcing the Pulse World Tour

The Global Event Series Will Host Conferences in Atlanta, Boston, New York City, Seattle, and London [San Francisco – June 27, 2019] – Gainsight®, the customer success company, today announced that it’s taking its legendary Pulse conference on the road with five new dates both stateside and abroad, via the Pulse World Tour. In the fall, Pulse, which is the biggest customer success learning and networking event in the world, will be making its way to Atlanta, Boston, New York City, Seattle, and London. The events are created for customer and product-focused professionals interested in building more customer-centric businesses that result in recurring revenue. Throughout the high-energy conference, attendees will network with peers in their community while learning from top customer and product-focused industry professionals.  “After the success of last year’s sold-out Pulse World Tour events, we realized there was a lot of interest in bringing Pulse to local communities where the customer success profession is practiced,” said Mike Manheimer, Gainsight SVP of Marketing. “This year, we have an opportunity to bring a new set of expertise to major markets with our focus on bringing customer success and product management together to create more customer-centric businesses.” The Pulse World Tour […]

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