Press Releases

Here at Gainsight, we’re all about delivering Success for All. Check out all the newsworthy ways we’re doing that for our company and our customers below.

February 26, 2020

Gainsight Highlights Year Of Record Growth; Ends Fiscal Year with Record-Breaking Quarter for Gainsight PX

The Company’s Product Experience Platform, Gainsight PX, Achieved 361% YoY Growth  [San Francisco – February 26, 2020] — Gainsight™, the Customer Success company, today announced it delivered another year of record growth fueled by its breakthrough technology that further cements its leadership in the Customer Success category. “We see more companies double down on customer-driven growth channels, such as product adoption, renewals, and expansion, as these are critical for recurring revenue growth,” said Gainsight CEO, Nick Mehta. “Our growth is attributed to the unstoppable force of subscription-based business models and the required focus on customers. I’m excited for the next phase of our game-changing community and Gainsight’s growth as businesses adopt  Customer Success as a company-wide priority” Gainsight Continued to Attract Marquee New Logos and Increased Investment from the Enterprise Market  In 2019, Gainsight attracted hundreds of new customers including:  Public companies: Guidewire, CommVault, one of the world’s largest business networking sites, one of the world’s most adopted marketing clouds Forbes Cloud 100 companies: Collibra, nCino, Dataiku, and Guild Education  Security companies: Infoblox and Rapid 7  Healthcare Companies: PointClickCare Private equity-backed firms: Ellucian, Unit4, JDA, and Rocket Software Gainsight also serves nearly 40% of public companies on the Bessemer Venture […]

January 16, 2020

Gainsight Named One of the 2020 Best Workplaces in the Bay Area by Great Place to Work® and Fortune

[San Francisco, CA – January 16, 2020] – Great Place to Work and Fortune have honored Gainsight™ as one of the 2020 Best Workplaces in the Bay Area. The ranking considered more than 33,000 employee surveys from companies across the San Francisco Bay Area. The Best Workplaces in the Bay Area stand out for excelling in one of the nation’s most competitive marketplaces. Gainsight took the 17th spot on the list.  “We’re really proud to be recognized by Fortune as one of the Best Workplaces in the Bay Area – it’s such a great accolade for all our Bay Area teammates who make Gainsight a positive and inspiring place to work,” said Nick Mehta, CEO of Gainsight. “We’re hiring globally and building a diverse workforce, both within and outside the Bay Area.” Great Place to Work, a global people analytics and consulting firm, evaluated more than 60 elements of team members’ experience on the job. These included the extent to which employees trust leaders, the respect with which people are treated, the fairness of workplace decisions, and how much camaraderie there is among the team. Rankings are based on employees’ feedback and reward companies who best include all employees, no […]

November 4, 2019

Gainsight Welcomes New CMO, Stephanie Robotham

Seasoned Marketing Leader to Help Lead Gainsight’s Next Phase of Growth [San Francisco, CA – November 4, 2019] – Gainsight®, the Customer Success company, today announced the appointment of Stephanie Robotham as Gainsight’s new Chief Marketing Officer. Robotham is a seasoned go-to-market leader with experience driving success for high-growth SaaS companies, such as Cordial, Optimizely, and Salesforce. Robotham will lead Gainsight’s Demand Generation, Corporate Marketing, and Business Development teams.  “I’m thrilled to welcome Stephanie as Gainsight’s new CMO. Her experience leading marketing organizations at top SaaS companies will be invaluable to the success of the company,” said Nick Mehta, CEO of Gainsight. “Gainsight has grown exponentially in the past couple of years, and under Stephanie’s leadership, we will be able to accelerate our growth. We have an incredible leadership team that is paving the way for an exciting future for Gainsight, our customers, and the broader customer success market.” Stephanie Robotham has more than 25 years of experience building impactful, customer-centric teams at high-growth, entrepreneurial SaaS companies. She has led marketing teams as the CMO at Cordial Inc. and Iterable, and as the VP of Corporate Marketing at Optimizely. Before that, Robotham spent nearly 11 years at Salesforce.  I’m thrilled […]

September 11, 2019

Gainsight Recognized in The 2019 Forbes Cloud 100 List for Fourth Consecutive Year

The Customer Cloud Provider Will Appear in the September Issue of Forbes Magazine [San Francisco, CA – September 11, 2019] –  Gainsight™, the Customer Success company, has been named to the Forbes 2019 Cloud 100, the definitive list of the top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners and Salesforce Ventures. This is the fourth consecutive year Gainsight has been named on a Forbes Cloud 100 list.  “Bessemer Venture Partners and Salesforce Ventures have kept their eye on the cloud market for years; they’re the preeminent experts. That’s why it’s especially affirming for them to recognize Gainsight,” said Nick Mehta, CEO of Gainsight. “The fact that Gainsight has been on the Cloud 100 list for four consecutive years proves customer success isn’t just another fad—it’s here to stay. I’m so proud of the Gainsight team for constantly innovating within our Customer Cloud to make customer-centricity the best path toward driving sustainable business growth.” As part of the rigorous selection process for the Forbes 2019 Cloud 100, Bessemer Venture Partners received submissions from hundreds of cloud startups. The Cloud 100 Judging Panel, made up of public cloud company CEOs, reviewed the data […]

Paper Plane

In The News

Gainsight is changing the way businesses approach their customers, and people are taking notice. Check out our featured appearances below.

The 35 Best Small and Medium Workplaces in the Bay Area

Gainsight was recognized as one of the Best Workplaces in the Bay Area by Fortune Magazine and Great Place to Work®  

22 January, 2020
10 January, 2020
10 January, 2020


We’re both proud and humbled by the recognition Gainsight has received over the years. Check out our accolades below.

Follow our social accounts to stay in tune with all Gainsight news to come. We’re doing big things and you won’t want to miss it!