TRUSTED BY LEADING PRODUCT TEAMS
Present a variety of surveys to users directly within your product.
- Increase overall product feedback response rates by moving beyond email and utilizing the in-app channel
- Easily build and embed a variety of survey types including ratings, multiple choice, free text, yes/no, and more
- Leverage pre-built templates for common surveys such as NPS or CES
Pair data on feature usage with qualitative feedback.
- Place surveys after high friction, new, or critical feature flows in order to supplement the feature usage picture with contextual, qualitative user feedback
- Target specific user segments based on product usage behavior or other core attributes like role, lifecycle stage, or geography
- Limit survey fatigue with sophisticated time and usage-based throttling
Get the qualitative input you need to make tough product decisions.
- Stop guessing at what your users want and give them the opportunity to provide thoughtful feedback in free-text form within a resource center
- Even if feature adoption is high, use quick survey input like NPS or ratings to pinpoint where more investment is needed from a UX perspective
Deliver the Outcomes Your Customers Desire
Easily capture user sentiment and feedback with out-of-the-box templates
Integrate with Slack to provide team members with real-time updates
Pair customer feedback with product data usage for closed-loop, personalized follow up