Transform how your product drives your business with Gainsight PX.

Make data-driven product decisions, deliver personalized engagements based on user behavior, and present in-app surveys at the right time.

  • GE
  • WeWork
  • Blackbaud
  • Bizzabo
  • Madison Logic
  • Trimble
  • Anaplan
  • Seismic
  • Splunk

User Onboarding

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Increase product adoption with personalized user onboarding

Help every user quickly realize the value of your product

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Personalize Your User Experience

Every user is on their own unique journey with your product. With Gainsight PX, you have the ultimate in real-time segmentation ability to present each user with the onboarding guidance they need to be successful.

Want to promote a new feature to admins working in healthcare in the US who used a feature more than 3 times in the past 30 days and recently gave you a low NPS score? Go for it!

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Guide Users To Aha Product Moments

Your users are super busy and don’t have time to learn new software, let alone stay up to date with the latest product capabilities. Make their life easier and guide them to value faster.

With Gainsight PX you can introduce in-app messages, badges, guides, and hotspots when and where your users need it, all without coding. You also don't have to worry about inundating your users with in-app engagement overload. With flexible throttling capabilities, you can limit how many engagements users see based on time intervals and maximum thresholds measured by day, hour or by the minute.

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Bring Inactive Users Back To Your Product

Even the most personalized in-app experience will have no impact if your users aren't in your product.

Re-engage inactive users to bring them back to your product to complete a critical task.

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Demonstrate Onboarding Impact

Go beyond reporting the vanity metrics and measure the impact your onboarding has on product adoption and revenue.

With Gainsight PX you can easily measure your impact on user and account retention, usage patterns, funnel completion, product adoption, conversion, and revenue.

Leverage the power of data to ensure positive outcomes for every customer.

  • We’ve partnered with Gainsight as they’ve built their product experience platform knowing that an effective product growth strategy may start with product, but must ultimately support all customer-facing teams.

    Adrian Benić VP Product