Build products your customers love.
Deliver an exceptional product experience by deeply understanding how your users are interacting with your product and proactively guiding them to value.
Want to promote a new feature to admins working in healthcare in the US who used a feature more than 3 times in the past 30 days and recently gave you a low NPS score? Go for it!
With Gainsight PX you can introduce in-app messages, badges, guides, and hotspots when and where your users need it, all without coding. You also don't have to worry about inundating your users with in-app engagement overload. With flexible throttling capabilities, you can limit how many engagements users see based on time intervals and maximum thresholds measured by day, hour or by the minute.
Re-engage inactive users to bring them back to your product to complete a critical task.
With Gainsight PX you can easily measure your impact on user and account retention, usage patterns, funnel completion, product adoption, conversion, and revenue.