Customer Conversation with WordPress VIP/Automattic

Product leaders discuss AI’s transformative impact on business software, emphasizing its ability to understand language, reason, and drive intuitive, impactful customer success.

Learn about AI’s impact on HR in the SaaS industry. Hear from Jack Altman, CEO of Lattice, about balancing technology and people and his view…

Explore AI investments and creating Human-First Products in this expert discussion covering how AI’s role in customer success.

Godard Abel, CEO of G2, joins Gainsight AI to address key questions about AI pricing models and opportunities in customer success.

Nick Mehta shares a humorous and candid view on AI’s potential including real benefits like innovations in healthcare and customer service.

Generative AI is here, transforming customer success NOW. Human-First AI looks at the use of massive data sets to make AI your trusted partner in…

Generative AI offers efficiency (less busywork), effectiveness (better tools) and an enhanced customer experience (personalized interactions) for CSMs.

Learn about how Docker is leveraging AI to enhance customer engagement by enabling personalized, proactive strategies for customer success.

Lulu Jiang, CS Operations Manager at LeanIX, discusses how Gainsight’s Customer Cheat Sheet streamlines workflows and enhances how CSMs prepare for customer interactions.

Learn how Talroo uses AI Follow-up and Customer Cheat Sheet in their CS processes to boost understanding and communication among executive and customer teams.