The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?
Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
Trusted By Leading Customer Success Teams Worldwide
Deeper Customer Insights that Drive Retention
Better understand your customer's needs
Understand what matters most with AI-powered insights and trends to understand your Voice of the Customer data
Create company-wide customer visibility to optimize adoption, address needs, and deliver on desired outcomes
Gain 360 views of engagement by capturing community, education, product and CS interactions in one platform
Take Action on Insights to Mitigate Risk
Dial in on customer health to improve renewal rates
Analyze customer health with easy-to-understand scores for sentiment, risk signals, NPS, engagement, and feature usage at multiple levels
Act on health risk signals with best-practice playbooks for CS teams and digital engagements that meet customers where they are
Leverage omni-channel communications to reach users, improve survey response rates, and obtain trustworthy sentiment signals
Prioritize What Customers Need Most
Build a customer-driven roadmap that drives value
Seamlessly capture and share feedback with your Product teams using bidirectional integrations with your favorite product management tools
Prioritize the right roadmap investments by combining requests with customer insights like ARR, customer segment, and more.
Access holistic views into the status of customer requests and automatically close the loop with customers when product changes the status of an request
“Overall, Gainsight helps us get customer feedback faster, so we can reach either a learning outcome for them or for us as quickly as possible, then take action.” Melissa Terrell, VP Operations, Dealerware
