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Customer Success Software

Drive Revenue and Boost Business Value

Go from cost center to revenue driver with optimized expansion opportunities

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A person in a blue outfit smiles confidently with arms crossed. Behind them, data dashboards showcase revenue optimization metrics, featuring a bar graph and two smaller panels displaying "Won Value" and "Opportunity Value.

Trusted By Leading Customer Success Teams Worldwide

A man in a yellow hoodie excitedly holds a tablet displaying a CRM dashboard titled "C360," highlighting revenue optimization with a $300K deal status. Colorful info cards illustrate leads, won deals, and opportunities statistics, offering insights for strategic growth.

Capture CS Driven Growth

Never miss an opportunity with Customer Success Qualified Leads

  • Create, enrich and deliver CSQLs to sales that are attributed directly to customer success
  • Strategically build success and account plans that lead to growth opportunities
  • Scale your renewal and expansion processes with automated workflows directly in Gainsight

Report More Predictable Revenue

Avoid rocky renewals with AI-powered forecasts

  • Analyze key retention and expansion trends using various customer attributes
  • Examine ‘Likelihood’ scores powered by AI that forecast renewal probability for every customer
  • Work with AI powered ‘Forecast Amounts’ that leverage historic revenue conversion rates to understand dollars at play
A man holding a laptop and a woman with glasses are overlaid on charts showcasing revenue optimization with renewal dues and forecast amounts. The colorful bar chart and text emphasize a "29 Likelihood Score" and "$80K Forecast Amounts," providing insights into effective SEO strategies.
A digital dashboard for revenue optimization displays a high churn risk renewals list, showing customer names, scores, and financial data. A seal highlights a score of 29. Two smiling individuals are pictured in the foreground.

Focus On What Will Move the Needle

Exceed retention goals with hyper targeted risk programs

  • Leverage a single view of all your at risk renewals to focus on the highest priority needs
  • Identify and address the key factors to renewal risk with deep data analysis and AI insights
  • Take action with automatically triggered renewal playbooks ready for any scenario

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450 Reviews

“A true customer success oriented focus in managing renewal, expansion opportunities and recurring revenues.”