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Customer Success Software

Provide a Clear Path to your Customer’s Success

Capture customer goals, correlate activity to outcomes, and ensure end-to-end value realization.

Trusted By Leading Customer Success Teams Worldwide

Reach value, faster

Guide your customers towards their desired outcomes

  • Develop strong relationships by capturing customer goals, tracking activity and sharing progress toward achievements
  • Use triggered CTAs to keep your customers on the right path to value
  • Create templates that make value realization consistent and repeatable for every customer


Use prescriptive account plans to make expansion a reality

  • Trigger success plans at important lifecycle milestones to keep customers value realization in motion
  • Develop AI-powered playbooks and best practices that optimize your customer’s progress towards their goals
  • Extend team efforts by coordinating the right action for key workflows across multi-channel engagements

Showcase your Customers’ Achievements

Demonstrate how your efforts translate into results

  • Create visibility and alignment for both leadership and customers with centralized views to help realize value
  • Empower CSMs to quickly and easily create business review presentations at scale with Success Snapshots
  • Improve retention and increase expansion opportunities by showcasing achieved customer goals and value delivered

Read our reviews on G2

450 Reviews

"Part of the implementation team for GS and rolled it out to CSM team"