Building a Customer Success Team

Businesses in the Subscription Economy are beginning to realize just how much they depend on customer retention and success. This webinar addresses the most pressing questions for those building or growing their Customer Success organization.

Join Dan Steinman, Gainsight’s Chief Customer Officer, and Nello Franco, Talend’s SVP of Customer Success, for an enlightening discussion on building a Customer Success team.

Why watch?

  • How do I justify an investment in Customer Success?
  • How do I build a sustainable CSM organization?
  • How do I prove the ROI to my CEO?