Webinar Schedule

Available on Demand
November 15, 2022
11:30 am ET

Build It Right: Design Your CS Tech Stack for Success

Once you have your Customer Success plan ready to go, it’s time to think about your tech stack. What’s most important to you? How will your CS tool fit with the rest of your tools?

Available on Demand
September 20, 2022
11:30 am ET

Rally the Troops: How to Win Cross-functional Buy-in for CS

It’s critical to start your Customer Success journey off on the right foot. But where do you get started? How do you create the right plan and win support? What metrics matter the most?

Available on Demand
October 26, 2022
11:30 am ET

Smarter Not Harder: How to Create a Bionic CS Organization

Operationalizing and optimizing your CS organization can take many forms. How do you want to take advantage of technology? Where can you add digital touch points? And where is the human element truly needed?