Data Science & The Future of Customer Success

Everybody seems to be talking about big data, data science and predictive analytics these days, but what does it really mean? This webinar dives into how Marketo is using data science to drive success for its customers and discusses how to turn analytics into action.

Join Dan Steinman, Marketo’s Mike Stocker, and David Gerster, Groupon’s former Head of Data Science, as they discuss data science’s future with Customer Success.

Why watch?

  • How does data science apply to Customer Success?
  • Once we crunch the numbers, what do I do with the data?
  • Can I identify the early indicators of churn or growth in my customers?