Maintaining ongoing communication with executive stakeholders can help drive customer success and prevent unexpected challenges. To stay aligned with customers at the executive level, we have developed an Executive Sponsorship Program that pairs Gainsight Executives with our customers.
In this webinar, we review the key elements of our program and how we use Gainsight to manage it. We cover:
- The key touch points in Gainsight’s Executive Sponsorship Program
- How we use Gainsight to tell our execs when it’s time to reach out
- How we use reporting to drive accountability