Webinar Schedule

Available on Demand
April 11, 2023
11:30 am ET

Your Day One CS Program Playbook

Maybe you are just starting your first CS org, hiring your first CSMs, or in the middle of a re-org to formalize your CS program…but where do you start!?

Available on Demand
June 28, 2023
11:30 am ET

Scaling Customer Success with Digital Programs

You may have a sound strategic plan for your customer-facing engagement model. But are you giving your customers what they need at scale?

Available on Demand
August 23, 2023
11:30 am ET

Health Scoring in the Modern Age

Is your Customer Health Scorecard meaningful? Is it actually used to predict churn/renewal? Do your CSM use those measures to prioritize their account load?