How Easy Taxi Built Their Global Customer Success Organization
Building a global customer success organization is a daunting task for even the most mature organizations. Join Bruno Giorgini, sales operations manager at Easy Taxi, Mariana Azevedo, B2B analyst at Easy Taxi, and Chelsea Taylor, Customer Success manager at Gainsight, as they breakdown how Easy Taxi created their customer success organization and the challenges they faced.
In this hour-long webinar, they will deep dive into issues such as:
- How to create synchronized process across your global organization
- Getting executive buy-in across different departments
- Setting up your global customer success teams for success