Gamification is one of the hottest topics in software for basically any vertical or use case.
Everyone wants to achieve that snowball effect of engagement and growing depth of use between client and product. But it can be a dangerous game—there are probably more failed schemes than there are successful.
Imprivata has figured out how to gamify Customer Success for its clients. Join Imprivata's Worldwide Director of Customer Success, Roelf Kuitse, and Gainsight's Director of Product Marketing, Ganesh Subramanian, as they explore a successful Customer Success gamification strategy and answer your questions on how you can do it at your company.
In this webinar, you'll learn:
- How to leverage data to create your strategy
- Best practice milestones to target
- How to incentivize your customers to engage
- And much more!