Metrics that Matter – Mastering Measurement for Digital Training Success

We’ll be the first to admit that measuring customer education can be tricky—but it’s something you have to get right in 2024. We’ll look at a surprisingly simple way to measure the impact of training, talking points you can use to keep your leadership team on board, and how you can position your program for long-term success.

You’ll learn:

• The simple way to measure the impact of customer education.
• How to talk to your leadership team about the impact of training—and what to do if they push back.
• Fresh features, roles, and capabilities you should look to add to your program as you grow.