On-Demand
Selling the Value of CS Internally and Externally
To ensure continued support and funding, it’s essential that your C-Level suite understands the impact that your Customer Success strategy is achieving.
It’s imperative that all of the customer personas that you work with understand how both your own solutions and Customer Success team are adding significant value.
Want to find out how to achieve the above? Join Adam Joseph, RVP of CS, EMEA at Gainsight as he connects with Ian Annis, Senior Director, Customer Solutions at Tableau, to discuss:
- The key CS metrics and messaging that the C-Suite needs to hear
- How to engage with different customer stakeholders to ensure success – even if they never touch your product
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