Why You Should Choose Gainsight PX for Customer Onboarding & Product Walkthroughs?
Dynamic, Data-Driven, and Realtime
With WalkMe, you’re limited to static guides that don’t adjust realtime based on user behavior or areas of friction in the product. To do this, you need product analytics and engagement on the same platform.
Enhanced Customer Segmentation
Without Messy Integrations
You need the ability to contextually target engagements based off of user and account attributes in your CRM (role, geography, products purchased, etc) — in WalkMe, this can’t be done without coding.
PX is built using modern architecture, which is 100% server side; that means your application won’t slow down the more engagements you build.
Don’t just take it from us...
Users rank Gainsight PX higher versus WalkMe in nearly every rating category on G2. When it comes to customer onboarding and product walkthroughs, Gainsight leads the way.
See First-Hand How Gainsight PX Compares to WalkMe
From personalized content to advanced marketing and customer segmentation, enhanced support, and more, download this helpful infographic to discover some of the key advantages of Gainsight PX over WalkMe.
Avoid the Trap of an Engagement Tool That Lacks User Analytics
If your tool does engagement only, how do you know which user groups or aspects of the product are most in need of an in-app guide? How effective was that engagement you launched in terms of driving adoption of a specific feature?
To drive a truly differentiated and personalized product engagement experience, organizations need analytics and engagement on a single platform. Only then can you create a truly data-driven engagement program and measure its impact on adoption and retention—the metrics you actually care about.
Product-Led Growth Best Practices
Whether you’re looking to introduce in-app walkthroughs so you can increase product adoption and retention or whether you need something to help with customer onboarding, success is about more than just the tool; you need a strategy.
Gainsight is a thought leader when it comes to product-led growth. Partnering with us means access to a library of up-to-date content on proven methods and insights to help you tactically drive onboarding, adoption, retention, and expansion via your product.