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Check it OutPulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
Check it OutCreate a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
Check it OutPulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
Check it OutTHE ARCHITECT
The Architect thinks outside the box when it comes to building the best community for their users. You are knowledgeable about creating a community that is of help across an entire customer journey, and also know how to create personal 1-on-1 relationships with your customers. Please share examples of how you have built a community to create a better user experience for your customers.
2022 Winner: Typeform
THE EXPERIENCE MAKER
The Experience Maker is hyper-focused on improving the experience of their customers and personalizing relationships at scale. How have you been able to harness the power of Gainsight to better leverage analytics, surveys, playbooks, journey orchestrator, and more to align and coordinate your organization around your customers? Please share examples.
2022 Winner: ReviewPro
THE DIGITAL CUSTOMER SUCCESS DISRUPTOR
The Digital Customer Success Disrupter is living proof that we are moving into the next era of customer success. These champions of efficiency combine the strengths of digital experiences and human expertise to power healthy customer life cycles at scale. They don’t just think about success for a few customers, they set out to accomplish success for all customers. As a result, their companies reap the rewards of stronger adoption and customer retention.
New category for 2023
THE TRANSFORMATIONAL LEADER
Share how you (or someone else on your team) has driven material change in your organization by transforming customer success and product experience into a key driver of growth by leveraging Gainsight.
2022 Winner: Dun and Bradstreet Altares
THE VISIONARY
The Visionary knows that without a unified view of their customer data, their teams wouldn’t have the full picture of what their customers need to achieve outcomes. These leaders and teams have mastered using 360 views, scorecards, and advanced reporting to shift their teams from reactive to proactive. Please share examples and metrics.
2021 Winner: Jamf
IN ORDER TO WIN
GameChanger Award Terms
Submitter grants approval to use company logo and name in marketing assets including but not limited to GameChangers. You warrant that you are the sole owner of the Content and have full power and authority to enter into the Agreement and that the Content does not infringe any intellectual property rights or contain any scandalous, libelous or unlawful matter. You shall defend, indemnify and hold Gainsight, and their respective officers, directors, employees, agents and other representatives harmless from all third-party actions, suites or claims (collectively, “Claims”) arising from an infringement of any trademark, service mark, patent, copyright, or other intellectual property rights of any third party, including but not limited to Gainsight’s use of the Content. Gainsight shall have the right to approve counsel chosen by you to defend the Claim. In the event a conflict arises in defense of any Claim, Gainsight shall have the right to engage independent counsel, chosen and compensated by Gainsight, participate in the proceedings adjudicating and settling the Claims. Submissions will be converted to case studies post Pulse and do not require additional approval. Submitters agree to collaborate on case studies should additional information be needed. Submitters may be additionally asked to complete G2 review, testimonial video, or follow-up webinar.
About Gainsight
Gainsight’s innovative platform helps companies of all sizes and industries drive durable growth through customer-led and product-led strategies. It offers a powerful set of customer success, product experience, and community engagement solutions that together enable businesses to scale efficiently, create alignment, and put the customer at the heart of innovation. With Gainsight, it’s never been easier to drive acquisition, increase product adoption, prevent churn, and grow with renewals and expansion. Learn how leading companies such as GE Digital, SAP Concur, and Box use Gainsight at www.gainsight.com.
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