Gainsight Glossary

Growing Subscription Economy

SaaS companies that cater to growing subscription economy need to measure product usage and adoption to drive customer retention workflow across the entire organization.

Gainsight provides you with real time information to better understand your customer needs and develop profiles. Using Gainsight, you can:

  • Perform thorough churn analysis
  • Track overall MRR/ARR performance
  • Compare new business vs. upsell and business revenue vs. churn
  • Create and distribute surveys and gather results back into a central location

Gainsight eliminates risk by providing early warnings about customers that are at-risk of churning. Leverage Gainsight to succeed in a growing subscription economy.

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