By Business Challenge
By Industry
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Healthcare
Deliver proactive, preventative care that enables you to retain and grow your customer base.
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Education
Manage learner's experience, and deliver educational outcomes.
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Security
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
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Gainsight Essentials
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
By Team
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Customer Success Empower and enable your CSMs.
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Product Create elegant product experiences.
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Customer Experience Identify trends across the customer journey.
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Revenue and Sales Drive a high performing renewals process.
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IT and Analytics Consolidate your Customer Data.
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Executives Align on customer heath and opportunities.
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Community Teams Build a modern customer community. New
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Customer Resources
Industry Resources
By Role
About Gainsight
DecisionLink
Measure, track and communicate quantified value and the economic impact of Gainsight's solutions across a customer’s lifetime
Product
Customer Success
Overview
DecisionLink ValueCloud is a SaaS-based, enterprise-class Customer Value Management platform that helps companies measure, track and communicate quantified value and the economic impact of solutions across a customer’s lifetime.
The benefits that DecisionLink’s ValueCloud® integration with Gainsight brings to Customer Success teams is:
- Clear alignment with customer business KPIs
- Value achieved over time is captured and monitored, allowing customer achievement to play a direct role in every customer engagement
- Provides formalized structure to capture case study content
- Reduced churn and protects margins
- Promotes cross-sell and upsell
