Intercom
Sync Conversations, Company, and Contacts from the Intercom system to Gainsight
Product
Customer Communities
Overview
Intercom is a conversational relationship platform which allows businesses to communicate with prospective and existing customers within their app or on their website. Intercom offers a live chat system for support, sales and marketing teams. Gainsight integration with Intercom allows data to be synced from a few source objects like Conversations, Company, and Contacts, from the Intercom system to Gainsight.
Business Use Cases:
- After Intercom data is synced to Gainsight, use insights from customer conversations and then take the right follow-up actions using Gainsight applications to improve customer sentiment.
- Enrich Gainsight Company and Person data with insights from Intercom.
- Sync support cases data from Intercom to derive Customer Success Insights using Gainsight applications.
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Products
Platform
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Solutions
- Healthcare
- Education
- Security
- Customer Success Teams
- Product Experience Teams
- Product Adoption
- Gainsight Essentials
Industries and Teams
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Resources
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Gainsight