Rocketlane
Implement and onboard new customers with repeatable playbooks and create on-demand visibility into onboarding projects and customer sentiments
Product
Customer Success
Overview
Rocketlane is the #1, highest-rated customer onboarding platform on G2. It helps businesses reduce time-to-value and increase their NRR with a transparent and consistent onboarding journey. Rocketlane uniquely combines project management, live document collaboration, and communication capabilities into one tightly-knit experience.
Rocketlane helps Gainsight users to implement and onboard new customers with repeatable playbooks, impress them and hold them accountable in the journey, and create on-demand visibility into onboarding projects and customer sentiments. It enables your CS teams to play offense from the start, helping them proactively work towards increasing upsells and cross-sells, improving CX, and driving NRR.
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Products
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Solutions
- Healthcare
- Education
- Security
- Customer Success Teams
- Product Experience Teams
- Product Adoption
- Gainsight Essentials
Industries and Teams
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Resources
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Gainsight