Rocketlane

Implement and onboard new customers with repeatable playbooks and create on-demand visibility into onboarding projects and customer sentiments

Website
Rocketlane
Product
Customer Success
  • Customer Success
  • Direct Integration
  • Onboarding
  • Partner

Overview

Rocketlane is the #1, highest-rated customer onboarding platform on G2. It helps businesses reduce time-to-value and increase their NRR with a transparent and consistent onboarding journey. Rocketlane uniquely combines project management, live document collaboration, and communication capabilities into one tightly-knit experience.

Rocketlane helps Gainsight users to implement and onboard new customers with repeatable playbooks, impress them and hold them accountable in the journey, and create on-demand visibility into onboarding projects and customer sentiments. It enables your CS teams to play offense from the start, helping them proactively work towards increasing upsells and cross-sells, improving CX, and driving NRR.

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