By Business Challenge
By Industry
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Healthcare
Deliver proactive, preventative care that enables you to retain and grow your customer base.
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Education
Manage learner's experience, and deliver educational outcomes.
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Security
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
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Gainsight Essentials
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
By Team
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Customer Success Empower and enable your CSMs.
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Product Create elegant product experiences.
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Customer Experience Identify trends across the customer journey.
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Revenue and Sales Drive a high performing renewals process.
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IT and Analytics Consolidate your Customer Data.
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Executives Align on customer heath and opportunities.
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Community Teams Build a modern customer community. New
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About Gainsight
Zoho
Build reports and orchestrate actions as required through CTAs, and distribute the reports to internal teams
Product
Customer Success
Overview
Zoho CRM manages your customer relations in an efficient manner. It acts as a single repository to bring your sales, marketing, inventory management functions, and customer support activities into one platform.
Gainsight combines multiple and disparate sources of customer data into a central, CRM-agnostic source. This data is used to generate insights on business data so you can reduce churn, identify upsell/cross-sell opportunities, and more.
Integrating Zoho data with Gainsight enables you to:
- Use the Surveys to build Reports and orchestrate actions as required through CTAs.
- Send Reports to the internal team to draw insights on business data.
- Pitch Gainsight solutions to customers based on the data synced to Gainsight.
