Product Experience Software

4 Products. 1 Leader.

Gainsight Product Experience accelerates the complete, end-to-end digital customer journey.

With easy-to-use, in-app engagements, deep usage analytics, and complete customer feedback programs, you can:

Improve adoption in a matter of weeks with targeted in-app guides
Scale 1:many customer communications instantly through your product
Improve customer feedback collection 3900% using in-app surveys
Pinpoint and act upon where customers are encountering friction in your product

Gainsight Product Experience G2 badges

Thank you!

We’ll get in touch with you shortly.

See Gainsight Product Experience in Action

Trusted by the World's Leading Customer Success and Product Teams

Better Communicate
in Product

“When it came to executing in-app engagements, Gainsight PX made it easy. We’re using Gainsight PX in a really smart way that allows us to communicate more effectively with customers. We could never have done that before without spending lots of money and time.”

Desma Tucker

Head of Customer Operations, Arbor Education

Massively Increase Sentiment Collection

“We have seen a pretty significant increase in the response rate to NPS from when we migrated from email to in-app survey (2700%). We’ve expanded the amount of data we’re capturing, which is better for getting signal.”

Melissa Terrell

Executive Vice President of Operations, Dealerware

Deliver New Differentiators for Product Teams

“The capabilities Gainsight PX provides are some of the key differentiators for our customers. PX is the essential pillar in our product strategy.”

Manish Devgan

SVP IoT & Analytics, SoftwareAG

Explore All Gainsight Has To Offer!

Customer Success

Drive retention and expansion at scale with 360 customer views and automated best practices.

Check It Out