Customer Success

The CS Index 2022 Benchmarks Revealed

Learn how companies use CS to earn expansion opportunities and more.

The Customer Success Index 2022

Gainsight, in partnership with RevOps Squared, surveyed over 350 companies to understand the state of CS in 2022. The data revealed customer success is now table stakes for businesses and that a growing number are using CS to drive expansion and product adoption.

Learn all the key findings, plus hear from Gainsight CCO, Kellie Capote, about what all the data means for the future impact of customer success.

Where Do You Fit?

Go one step further with The Customer Success Index by entering in your own data. See where you stack up with other companies included in the survey, plus get tips for growing your current CS organization!