Learn how Gainsight can help you listen to, act on, and analyze customer feedback.
Your customers are talking to you. Are you listening? Gainsight’s industry-leading technology empowers you to close the loop on customer feedback.
First, we enable you to reach out at scale at the right time with the right touch. Second, we transform that feedback into meaningful and effective action based on best-in-class data analytics. Third, we close the loop by reporting on and optimizing your VoC process with dashboards, A/B testing, and more.
This datasheet drills down on the capabilities of the best Voice of Customer toolset in the category. In it, you’ll learn:
- How Gainsight for VoC scales your survey and email outreach.
- How the tool triggers playbooks and CTAs across functions.
- How to close the loop with unmatched reporting analytics.
- And much more.